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PSE SALES & SVCS/DISTRIBUTION ASSOCIATE - PARMELEE SD NC11899983 id-5548

About the position

The PSE Sales & Services/Distribution Associate at the United States Postal Service is responsible for performing a variety of sales and customer support services, maintaining effective public relations with customers, and ensuring compliance with postal laws and regulations. This role involves both retail and distribution tasks, requiring strong customer service skills and the ability to handle physical demands associated with mail processing and retail operations.

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Responsibilities

  • Perform sales and customer services at a retail window, including selling stamps and other products.
  • Provide customer service support by greeting customers and assisting with product selection.
  • Inform customers about special offers and promote products based on their needs.
  • Handle customer purchases and returns using a point of sale system.
  • Maintain the appearance of the retail lobby and ensure displays are presentable.
  • Conduct product inventories and account for items on display.
  • Verify presort and bulk mailings and maintain mailers' credit balances.
  • Check and set post office postage meters.
  • Rent post office boxes and conduct reference checks.
  • Distribute incoming and outgoing mail based on established schemes.
  • Perform passport duties as assigned, including verification of identification and application completeness.
  • Maintain records of mails and perform related clerical duties.

Requirements

  • Ability to work cooperatively and interact positively with customers and co-workers.
  • Strong oral communication skills for providing information and instructions.
  • Basic mathematical computation skills for handling transactions.
  • Ability to work independently and manage time effectively.
  • Capability to reference and comprehend postal laws and regulations.
  • Demonstrated conscientiousness and initiative in work assignments.
  • Ability to safely perform the duties common to the position.

Nice-to-haves

  • Experience in retail or customer service environments.
  • Familiarity with postal laws and regulations.

Benefits

  • Health insurance coverage.
  • Paid holidays.
  • Flexible scheduling options.
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