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Clinical Solutions Zone Manager, Ultrasound - General Imaging (South Zone) id-5553

About the position

The Clinical Solutions Zone Manager for Ultrasound - General Imaging (South Zone) is a pivotal leadership role within Philips, focusing on the management and development of a team of General Imaging Ultrasound Clinical Solutions Consultants. This position is responsible for driving sales growth, enhancing customer satisfaction, ensuring patient safety, and increasing market share through effective retention strategies and socket flips. The role encompasses the entire product lifecycle, from pre-sales activities to post-sales support, ensuring that clinical resources are optimized for maximum efficiency and effectiveness. In this role, you will partner with various stakeholders, including CS Zone Managers, District Sales Leaders, Account Managers, and clinical team members, to achieve financial and operational targets. You will be tasked with providing coaching and mentoring to your direct reports, fostering their professional development, and implementing action plans to address performance issues. A key focus will be on driving Year-over-Year improvements in Customer Satisfaction and Employee Engagement Scores, which are critical metrics for success in this position. Additionally, you will represent Philips at national and regional trade shows and customer demonstrations, showcasing the company's commitment to quality healthcare solutions. The ideal candidate will have a strong background in clinical decision support, sales presentations, and product demonstrations, along with a proven track record of driving operational and financial performance. This role requires a significant amount of travel, exceeding 50%, to effectively manage the assigned zone and meet the needs of clients and stakeholders.

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Responsibilities

  • Provide leadership to a team of General Imaging Ultrasound Clinical Solutions Consultants.
  • Partner with stakeholders to drive sales growth and customer satisfaction.
  • Optimize clinical resources for effective management of all functions.
  • Coach and mentor direct reports to improve performance and support professional development.
  • Implement action plans to enhance the performance of underperforming employees.
  • Drive improvements in Customer Satisfaction and Employee Engagement Scores.
  • Attend and provide leadership support at national and regional trade shows and customer demos.

Requirements

  • Minimum of three years experience as a people leader; five or more years preferred.
  • RDMS Registration required; additional registrations in Abdomen, OB/Gyn, Breast, MSK, Peds Vascular preferred.
  • Experience in driving clinical decision support for products and solutions.
  • Strong track record of driving operational and financial performance.
  • Ability to travel more than 50% of the time.

Nice-to-haves

  • Experience in sales presentations and educating sales teams on emerging clinical issues.

Benefits

  • 401(k)
  • 401(k) matching
  • Company car
  • Employee stock purchase plan
  • Health savings account
  • Paid time off
  • Tuition reimbursement
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