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Sales Associate, PT id-5328

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

Job Highlights

$15.00 - $16.90 per hour!

This part-time role has big-time impact! The Sales Teammate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Teammate maximizes sales by delivering efficient, friendly, and knowledgeable service and ensuring the store is neat, clean, and well-presented at all times. We hire people who love challenges, who make things happen, and who are passionate about what they do. As part of our team, you'll work with people ready to help you reach higher, grow your potential, and do more.

We count on our Teammates to:

  • Offer exceptional customer service, from a sincere greeting to an efficient check out
  • Bring out the best in each customer by suggesting the right footwear and apparel
  • Share what they know-and love-about our products
  • Stock, straighten and clean the store
  • Work both front and back of store as needed



To be considered for this role, you must meet these minimum requirements:



You'll be considered a top candidate if you also have:

  • Previous work experience (preferred, not required), particularly in a customer-facing role



Perks our part-time Under Armour Teammates receive:

  • Generous Teammate discount (50% off full-price items and 30% off sale or outlet items)
  • Monthly bonus incentive pay eligibility
  • Ability to participate in special contests with opportunity to win merchandise and other exclusive prizes
  • High-energy and inclusive environment, working alongside people who aren't afraid of a challenge and appreciate the power of a team
  • Opportunities for full-time and management roles
  • Flexible work schedules available



Learn more about our benefits

Purpose of Role

The Sales Associate contributes to store sales and KPI targets by modeling brand values to provide Athletes a unique experience when visiting Under Armour. This role reports to the Store Manager and is responsible for execution of routine duties to support store operations. The Sales Associate will assume the Stock Specialist responsibilities in their absence.

Your Impact

Sales & Omni

  • Provide direct sales assistance to Athletes to meet sales KPI targets set by the Retail Store Manager
  • Deliver omni-channel requests in line with UA process and policy through digital experience



Brand Image & Customer Experience

  • Model the UA service culture and customer expectations
  • When assisting athletes communicate brand messages according to UA Service Model
  • Incorporate product knowledge into selling process by participating in training



Retail Operations

  • Maintain standards covering merchandise and floor sets
  • Comply with UA policies and procedures
  • Complete the operational and cash processes (manual or system) in line with training
  • Adhere to Under Armour's dress code and attendance policies
  • Fulfill the working hours as scheduled to Under Armour's attendance policy



Team Collaboration/Self Growth

  • Collaborates with teammates to achieve store goals
  • Accountable for self-development, while seizing growth opportunities to increase performance



Qualifications

  • Basic numeracy, literacy, listening, and communication skills
  • Fluency in local language
  • Proficient in use of computers and other technology
  • Demonstrated collaborative skills and ability to work well within a team
  • Demonstrated ability to work in a fast-paced and deadline-oriented environment



Requirements

  • 0-3 months working in a sports/apparael & footwear retail environment
  • Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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