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Part-Time Customer Service Advisor id-6156

                            <p>Description:</p>

<ul>
<li>Handle inbound calls from customers with inquiries about their recent purchases.</li>
<li>Assist customers with tracking numbers, order statuses, product returns and other post-purchase needs.</li>
<li>Use your problem-solving skills to find quick solutions and resolve any issues.</li>
<li>Help de-escalate frustrated customers with empathy and professionalism.</li>
<li>Occasionally assist with upselling or cross-selling when appropriate and necessary.</li>

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</ul>

<p>Requirements:</p>

<ul>
<li>18 years or older</li>
<li>High School Diploma or GED</li>
<li>Be able to successfully pass a criminal background check</li>
<li>Have at least six months experience in customer service</li>
<li>Have high speed internet access, meeting the following speeds: download 10mbps+ upload 3mbps+ Ping less than 175ms (no Wi-Fi or satellite internet, you must have an ethernet connection)</li>
<li>Ability to accurately type at least 30 WPM</li>
<li>Have a secured workspace with a door that is only accessible to you during work hours</li>
<li>Familiarity with iOS and/or macOS, or comparable technology, is preferred</li>
<li>Training will be 19 days of full-time hours, working Monday through Friday 10am – 6:30pm CST starting the week of July 13th</li>
<li>Be flexible with at least 40 hours of availability per week (at least 8 of those hours on one weekend day)</li>
<li>Work at least 16 hours per week, working no more than 29 hours per week</li>
<li>Reside in one of our US hiring zones</li>
</ul>

<p>Benefits:</p>

<ul>
<li>Remote work: Enjoy the flexibility of working from home in your secured workspace.</li>
<li>Bonuses: Performance-based bonus incentives to reward your hard work and success.</li>
<li>Supportive Team Environment: Work with people who have your back.</li>
</ul>
                            
>
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