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Virtual Medical Assistant (Lead Role - U.S. Based Only) at CallonDoc id-7167

Job Description

Virtual Medical Assistant (Lead Role – U.S. Based Only)

Location: Remote (U.S. Residents Only)

Employment Type: Full-Time

Schedule: (May include some weekends or evenings as needed)


About CallonDoc: 

CallonDoc is revolutionizing telehealth by combining expert medical care with cutting-edge technology to deliver convenient, affordable, and high-quality healthcare to millions of patients across all 50 states. As one of the fastest-growing virtual care platforms, we are redefining what it means to access healthcare in the digital age. Our mission is to break down traditional barriers to care and build technology that makes medicine more accessible and equitable for all.

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Position Summary:

We are currently seeking a Virtual Medical Assistant (Lead) to join our team and oversee the Medical Assistant department.

As the Virtual MA Lead, you will be responsible for providing virtual clinical support to MA’s also supervising the day-to-day operations of the MA team. This is a hands-on leadership role ideal for a proactive and experienced MA who thrives in a dynamic, virtual environment.

Required To Apply:

https://jobs.talenthr.io/callondoc/virtual-medical-assistant-lead-role-u-s-based-only/23

Key Responsibilities:

  • Supervise and support a team of remote medical assistants
  • Ensure proper workflow, coverage, and task delegation among the Medical Assistant team
  • Conduct onboarding and training for new Medical Assistants
  • Provide virtual clinical support including: intake, documentation, appointment scheduling, follow-up coordination, and patient communication
  • Monitor performance metrics and implement process improvements
  • Collaborate with leadership and providers to ensure exceptional patient care
  • (Weekends maybe required)

Qualifications:

  • Must reside in the United States (required)
  • Certified Medical Assistant (CMA/RMA) or equivalent experience
  • Minimum 2 years of experience as a Medical Assistant, with at least 1 year in a leadership or supervisory role
  • Previous experience working in a remote or telehealth setting is a plus
  • Excellent communication, organizational, and problem-solving skills
  • Tech-savvy with experience using EHRs and digital communication tools
  • Ability to work a flexible, rotating schedule

Benefits

  • Health insurance
  • 401(k) plan with company match
  • Generous PTO and paid holidays
  • Creative freedom and flexible remote schedule
  • Equipment budget for creators

Salary: $39,000-$43,000

Available shifts and compensation: We have available shifts all days of the week. Compensation is $19.00 - $21.00/hour.

About CallOnDoc.com: CallOnDoc.com is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at www.callondoc.com.


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